• Original Hand-Painted Creation (approx. 2 weeks): Every piece is an original artwork created 100% by hand by our artists after your order is placed—we never use prints, canvas transfers, or mass production.
• Photo Approval: Once your artist completes the painting, we will send high-resolution photos for your review. We only ship after you give your full approval.
• Worldwide Shipping (approx. 8–12 days): Following your confirmation, your painting is carefully packed and shipped.

Overall, you can expect to receive your artwork within 3–4 weeks of order placement.

For bulk or custom commercial orders, please email info@artismore.net to confirm precise artist availability and delivery dates.

Rolled Canvas
Format: Includes only the canvas itself, without an internal wooden frame or an external decorative frame. It is shipped rolled up inside a protective tube.
Features:
Cannot be hung immediately upon arrival. You will need to take it to a local framer or art shop to have it stretched (mounted onto a wooden frame) or placed into a traditional picture frame (with the option to add glass).
Stretched Canvas
Format: The canvas is pulled taut and secured (using staples or tacks) onto an internal solid wood support frame (stretcher bars).
Features:
Ready to hang: Typically equipped with hanging hardware on the back, allowing you to display it on your wall immediately upon arrival.
Usually features a "gallery wrap," where the artwork extends around the sides of the wooden frame. This creates a clean, modern look from every angle, eliminating the need for an additional outer frame.
Framed Canvas — Typically refers to a "Floating Frame"
Format: Builds upon the "stretched canvas" by adding an external decorative frame—most commonly a "floating frame," which leaves a subtle, refined gap between the canvas and the outer frame.
Features:
Offers a premium, finished appearance: The outer frame adds dimension, depth, and sophistication, making the piece suitable for a wide range of interior design styles.
Like the "stretched canvas," it is ready to hang immediately upon arrival, requiring no further preparation.
If you would like to hang your artwork on the wall as soon as it arrives, please choose "stretched canvas" or "framed canvas." If you prefer a specific style of frame or wish to handle the framing yourself locally, you may choose to purchase a "rolled canvas."

Orders cannot be updated after they have been shipped. If you need to make a change to your order, contactInfo@artismore.netand we will do our best to accommodate you.

Absolutely. If your order has not yet been shipped, you can cancel it for a full refund.

Please email us at emily1@artismore.net with your order/transaction number. Due to potential time zone differences, our team will process your request and issue a full refund within 24 hours.

Yes, Free shipping all over the world.

We use DHL, FedEx, UPS.

Shipping costs are included in the price, regardless of destination.

It depends on where you are. Orders processed here will take 7-12 business days to arrive. Delivery details will be provided in your confirmation email.

Absolutely! Artismore organizes and ensures the transport of the artwork. You have nothing to worry about and there are no hidden costs.

We will deliver to the address you gave on your order. Generally, we set the delivery date with the person who will receive the work and whose name you gave. If it’s a surprise or a present, let us know!

Hassle-free returns and exchanges.

We want you to love your artwork. If it isn’t the right fit, we’re here to help with a return or exchange.

Black Friday orders: For orders placed November 1–30, 2026, you may request a free return within 60 days after delivery. ArtIsBetter covers the return shipping cost for eligible returns. This applies even if your artwork arrives after November 30.

Other orders: Returns may be requested within 30 days after delivery. The customer is responsible for return shipping costs.

To request a return or exchange, email info@artismore.net with your order number. Please contact us before sending your artwork back.

Once we receive the returned items, it will take up to 3 business days for us to process the refund.

For PayPal account holders,up to 3 business days for the transaction to appear on your PayPal account.

For credit card refunds.between 7-14 business days for the transaction to be completed.

We pack all paintings in strong Paper tube very carefully, normally it arrives safely. However, sometimes, it might arrive damaged, so, VERY IMPORTANT! Unpack the package in front of the courier, if it's damaged, please follow the below STEPS:

1. Please ask courier man to write “the item is damaged/broken” or something like that on the waybill. You can keep your package after you and courier man both confirm the damages.

2. Please take photos of the broken package (every side of it) and damages on painting to me, Let me deal with courier companies and will arrange to deliver a new painting immediately.

3. If courier man just leave package at your door, there is no way you can confirm damages in front of courier man, please ignore NO.1, do No.2 above.

Keep the damaged painting and the package until the problem is solved.

Please take photos of the broken package (every side of it) and damages on painting to me, Let me deal with courier companies and will arrange to deliver a new painting immediately.

If courier man just leave package at your door, there is no way you can confirm damages in front of courier man, please ignore NO.1, do No.2 above.

Keep the damaged painting and the package until the problem is solved.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.