Returns + Exchanges

Hassle-free returns and exchanges

We will always make sure you are satisfied with your purchase. If you are not satisfied with your purchase, you can return the product or communicate with the seller within 30 days of receiving the order to get a corresponding refund.

Black Friday orders: For orders placed November 1–30, 2026, you may request a free return within 60 days after delivery. ArtIsBetter covers the return shipping cost for eligible returns. This applies even if your artwork arrives after November 30.

The product should be returned in its original condition and must be packed in its original packaging in a sturdy paper tube.

We offer free replacements for damaged items. If your item is damaged during shipping, we apologize and ask you to send us a message with your order number and photos of the damaged artwork. Let us deal with the courier. We will send out a replacement within a few days.

We will bear the shipping costs of all products. After the buyer receives the product, if the product has no quality problems and needs to be returned, the shipping costs need to be borne by the buyer.

Please contact Info@artismore.net or log into your account if you need to return or exchange your order.